We're currently suffering from occasional uptime issues which are caused by a MySQL bug (#55284, #55543) triggered in certain and causing short downtimes for our service. Luckily we've now implemented an automatic recovery process which is launched in these situations to bring the service back online quickly whenever this problem occurs.

As far as we know this bug was fixed in MySQL 5.1.56 (which was released on March 7th) and MySQL 5.5.10 (which is not yet released).

We're in close contact with the product manager and his team at Amazon RDS and have high hopes for a quick roll-out of the fixed MySQL versions which will permanently resolve our current occasional uptime issues.

We'll add a free month of usage to your fruux pro accounts as a little compensation for the current problems once the issue is resolved.

During the last days our project got a lot of attention around the globe. We got reams of emails including lots of feature requests, bug reports and dozens of motivating comments (we used some of them as user comments on our main site). Here is just a short excerpt of sites featuring fruux:

• http://www.tuaw.com/
• http://lifehacker.com/
• http://www.heise.de/
• http://thenextweb.org/
• http://www.macworld.fr/
• http://www.melablog.it/
• http://www.deepapple.com/
• ... and a ton of other sites and blogs

We even found a podcast, mentioning fruux (@ 21:20), besides that many people twittered about fruux and we even heard unrelated people talking about fruux in the streets! Of course we especially liked the content that was produced by our own users, like:

• http://www.bos89.nl/
• http://justbeyondthebridge.co.uk/
• http://www.moongift.jp/

• is abandoing Plaxo for Fruux. Plaxo is so yesterday!

  — massive_dz (@massive_dz) October 17, 2008

Thank you! We are still working hard on our next bugfix release and hope to implement many of your feature requests very soon. If you like our work and want to support the project, please file your bugs (if we don't know about them, we can't fix them)! Are there any fruux screencasts out there? If you want to help even more, have a look at our -support us- site.

We are happy that our fruux v0.7 rollout went quite smoothly. However we're still not entirely satisfied, because some of you are affected by bugs. There are currently three known issues with iCal syncing:

• if you heavily use recurring events, your sync might break (we're working on this one)
• Obviously some of our users from russia are affected by an encoding bug (we're working on this one)
• Some users have problems with duplication and repeating sync conflicts (so far all of them used other sync systems in addition to fruux, we're working on this one, too)

Only very few users are struck by those bugs, but still we are extremely sorry for any inconvenience caused! Please keep in mind that fruux is still in beta. We're working really hard fixing those bugs as fast as possible. If you are affected by bugs or need help, please get in touch with us: support (at) fruux . com

If you email directly to our support emailaddress, please include the file ~/Library/Application Support/Fruux/Sync.log). Some of our users already work with our addressbook syncing in productive enviroments.

If you need addressbook syncing e.g. in your office and there is no way you could wait for our bugfix release, please contact us. We might be able to offer you a customized version of fruux, which just syncs your addressbook. Please do not hesitate to contact us if you have any problems concerning fruux!

Thank you for your support.